Open and use a shared mailbox in Outlook

Modified on Mon, 3 Feb at 3:54 PM

  1. Select Mail from the navigation pane in new Outlook.

  2. In the Folder pane, right-click your account name, and select Add shared folder or mailbox.

  3. In the Add shared folder or mailbox window, type the name of the mailbox you want to access, for example, info@contoso.com.

    Note: You can add the shared mailbox at any time, but before you can start using it, your IT admin must add you as a member.

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